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You can still claim Cashback on the Nikon D-SLR cameras if purchased
between 1st June 2013 and 31st July 2013 (inclusive).

Claims must be received by 31st August 2013 (inclusive).


Claim £50 Back

Nikon 1 J3

Claim £150 Back

Claim your cashback
Terms and conditions
  1. This offer is only available on the purchase of the following:
    • £50/€60 Cashback – A new Nikon D5200 - body only or with 1 or more new NIKKOR lens
    • £150/€180 Cashback – A new Nikon D600 - body only or with 1 or more new NIKKOR lens
  2. The offer is valid on purchases between 1st June 2013 and 31st July 2013 (inclusive). Claims must be received by 31st August 2013 (inclusive).
  3. The promotion only applies to products which have been supplied and distributed by Nikon UK Ltd within the UK and Republic of Ireland. Nikon UK Ltd cannot accept claims against products purchased from alternative markets. Visit our website for a list of authorised retailers, but we would also advise to check with your retailer before buying.
  4. This promotion is not available on any second hand or graded stock.
  5. The closing date for applications is 31st August 2013
  6. To claim for this promotion please complete the claim procedure at www.nikon.co.uk/cashback, the following items will be required to complete your claim:
    • Proof of purchase in the form of a legible copy of the retail receipt or invoice clearly showing the product name AND date of purchase. Online order confirmation is NOT acceptable.
    • Copy of the Nikon Europe Service Warranty document for the camera once the required details have been completed.
    These documents can either be uploaded to the claim website www.nikon.co.uk/cashback (in a JPEG digital format) or be sent via post, with the confirmation of the online claim submission, to the address provided.
    Where web access is unavailable please call +44 (0)1420 525 506 to order a claim form.
    Submitted documents will not be returned to the applicant. Proof of posting will not be accepted as proof of delivery. Nikon cannot accept responsibility for lost, delayed, damaged or illegible applications.
  7. This offer will be redeemed directly through Nikon UK and under no circumstances by the retailer.
  8. All postal claims must be sent to: Nikon Summer 2013 Cashback, PO BOX 246, Alton, GU34 9BL. We will not accept any claims by fax, telephone or e-mail.
  9. The promotion is available to the original purchaser and is limited to one claim per product per person. Multiple claims from companies, organisations and institutions and claims from resellers are excluded from this offer.
  10. This Cashback offer is subject to continuous ownership of the product(s) purchased. Nikon UK reserve the right to recall/cancel payment if the product is returned/resold.
  11. This promotion is open to UK and Republic of Ireland residents, aged 18 or over. Employees of Nikon and their immediate families, its agents or anyone professionally associated with this activity may not participate in this offer.
  12. This offer will be fulfilled by Visa Prepaid card. Nikon UK will endeavour to issue your Visa Prepaid card within 30 days from receipt of application, however if you have not heard anything after 30 days of submitting your paperwork, please call our Cashback support line on +44 (0)1420 525 506.
  13. Most queries can be answered by visiting our FAQ page at www.nikon.co.uk/cashback You can also access the Visa Prepaid card T&Cs from here. Any further questions should be addressed to +44 (0)1420 525 506.
  14. Promoter: Nikon UK, Nikon House, 380 Richmond Road, Kingston upon Thames, Surrey KT2 5PR. Please do not send applications to this address.
  15. The promoter may pass your details on to a third party for handling and fulfilment purposes for this offer only.
  16. This promotion cannot be used in conjunction with any other offer.
  17. The Nikon 2 year warranty is applicable to compact cameras, digital SLR bodies and Nikon digital SLR kits, as well as Nikons Advanced Compact Interchangeable Lens bodies and kits (Nikon 1). For 2 year warranty register your new Nikon within 30 days of purchase. Go to www.nikon.co.uk/register.
How to claim

Once you have purchased your new Nikon product/s, you will need to follow the simple claim process below:

  1. Find your Nikon Europe Service Warranty document for all products. This will either have already filled in Nikon UK Ltd or Nikon Europe BV (Please see image below).

Description: warranty document

  1. Fill in your name and address details on the Nikon Europe Service Warranty document for all products (if applicable).
  2. Make a photocopy of the Warranty documents and retain the originals for your records.
  3. Photocopy your receipt/invoice ensuring that the date of purchase is clearly visible. Read the terms and conditions and ensure that you have understood them fully before applying. Alternatively you can make a digital copy of the documents to upload during the claim process.  This could be as a scan or photograph.  
  4. Complete the online claim form by clicking on "Claim your cashback" above. Once completed either upload your digital copies of your invoice and warranty documents, or print the copy of the confirmation and send with the documents above to the address provided. If you require a hard copy of the claim form please ring +44 (0)1420 525 506.


  Important Information

  1. All claims must be received by 4th October 2013.
  2. Multiple claims are allowed, however each claim will be added to a new Visa© Prepaid Card
  3. A maximum of one claim can me made per person on each model included in the promotion.
  4. Original receipts/invoices should not be sent in with your application as Nikon will not return the original documentation.
  5. Please note that the date needs to be clearly visible on the receipt.
  6. If you experience problems and/or are unable to complete the online claim form please ring our claim line on +44 (0)1420 525 506.


Description: prepaid cardWhat is a Visa© Prepaid Card

The Nikon Cashback Prepaid Card allows for a flexible, fast and convenient way to receive your payments. Your card is NOT a credit or debit card and does not have a bank account tied to it. It is a Prepaid card, so you can only spend up to the balance on your card, and only Nikon can load funds to it.
Please note this card does not have cash access but you will require a PIN for purchases and a Telephone PIN (TPIN) for Customer Services.
It is always a good idea to check your available balance before making purchases to ensure that you have the necessary funds to cover your costs.
How do I make a purchase with my Nikon Cashback card?
You can make purchases everywhere Visa© is accepted. Generally you will be required to use your primary PIN to do this.

If you are unsure of your available balance we strongly recommend calling into Customer Services on +44 (0) 203 027 1854 to confirm before shopping as merchants cannot do this for you. Alternatively you may log into your account on www.prepaid.citi.com/nikonuk for balance and transaction information. You will need your 16 digit card number, CVV code (three digit code found on the reverse of your card), and T-PIN.

Each time you use your card to make a purchase; the amount will be automatically deducted from your card balance.

Does my card have a line of credit?

No, you can only spend up to the available balance on your card.

Can I withdraw funds from an ATM?

No. Your programme does not allow cash access however you can make purchases everywhere Visa is accepted, at retailers or online.

What if I want to purchase an item that costs more than the balance on my Nikon Cashback card?

To make a purchase greater than the balance on your card, present your card to the cashier at the till and tell them your available card balance along with a second payment method such as cash or a different credit card to cover the cost difference.
It is important to note that not all merchants can handle these types of "split transactions" which may lead to your card being declined. Please ask the cashier ahead of time if they are able to perform "split transactions."

What are the fees for using my card?

There are no fees for making purchases at Visa merchants or using the card online.

What happens if my Nikon Cashback card is declined?

The merchant will inform you of the decline and you will be unable to move forward with your purchase. To help prevent this situation, please monitor your available balance by visiting the program website, www.prepaid.citi.com/nikonuk, or contact Citi Prepaid’s Customer Service team on +44 (0) 203 027 1854.
It is always a good idea to check your balance before you use your card.

Is there a fee to check my balance?

There is no fee to check your balance, make general queries or question a transaction. Simply visit the program website, www.prepaid.citi.com/nikonuk, or contact Citi Prepaid’s Customer Service team on +44 (0) 203 027 1854.

Can I transfer funds to my Nikon Cashback card?

You will not be able to transfer or wire funds onto this card.

What happens if my card is lost or stolen?

If your card is lost or stolen please contact Citi Prepaid’s Customer Service team on +44 (0) 203 027 1854 to arrange for replacement.

What if I change my mind and want to return (cancel) a purchase?

Please remember to save your purchase receipts in case you have merchandise returns, and be prepared to present the card at the time of the return.
Store return policies may vary. You may receive a credit to your card, a cash refund or even a store credit, depending on the particular store.
If the merchant’s return policy allows a return to the card, the merchant will credit the amount of your purchase. It may take up to 8 working days to process the refund before the funds are available on your card.

How long can I use my Nikon Cashback card?

Your card is good through to the expiry date shown on the card.

Do I need to cancel my Nikon Cashback card when the balance has reached zero?

No, there is no need to call in if the balance on your card account is zero, as the card can no longer be used for purchases or cash withdrawals. When your card balance reaches zero, please cut the card in two and dispose of it.

Some frequently asked questions

Q. How will I receive my payment?
A. Once all the required documents are received, a Visa® Prepaid card will be sent to the person's name and address on the claim form. This is sent by post within 30 days of receiving the application. For more information about the Visa® Prepaid card please see the section above.

Q. How can I get a claim form?

A. An online claim form is available from this site by following the link to "Claiming my cashback" If you are unable to access the online process please call +44 (0)1420 525 506 to order a claim form.

Q. What documents do I need to apply?

A. We require a photocopy of your receipt or invoice, the date of purchase must be clearly visible in order for us to validate your claim. We also require a photocopy of your Nikon Europe Service Warranty for all of the items ONCE you have fully completed the details requested. This document can be found in the box your products came in; please see the image above to help you identify it. The Service Warranty slip will either have the name Nikon UK Ltd or Nikon Europe BV already filled in. The final item required is either the confirmation of your online claim form or a fully completed claim form (where web access is unavailable).

Q. What is the maximum number of products I can claim for.

A. You can claim for as many products as you want, but you are limited to one claim per product.

Q. Can I make separate claims if I purchase two products from the promotion at different times?

A. Yes.  Please note you will receive a separate Visa© Prepaid Card for each claim

Q. What if I have a hand written receipt?
A. This is not a problem as long as you follow the application procedure and send in all the required documents.

Q. Can I purchase online or do I have to go to a store?
A. Online purchases are fine but please check with your retailer that the stock you are receiving is valid for this promotion. You can check for a list of authorised dealers by going to www.nikon.co.uk/wheretobuy

Q. Why is it necessary to purchase "stock distributed by Nikon UK"?
A. This promotion is funded and wholly supported by Nikon UK and we are not able to support cashback on products that has been purchased from "other" markets. These products are also not eligible for our free 2 year warranty.

Q. Who do I contact if I have a query about a claim?

A. Please check other questions and answers in this section and if you cannot find the necessary information, contact our support line on +44 (0)1420 525 506.

Q. How should I send in my documents?

A. If sending by post we require a hard copy of your documents and the best method is to use a photocopier. We can also accept documents that have been scanned and then printed. You can also photograph and then print the documents. Alternately if you have a digital version (scanned or photograph) you can upload them to your claim when going through the claim process.